Scenic is a Which?Recommended Provider

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 We’re delighted to announce that our commitment to providing the most luxurious, all-inclusive river cruises in Europe has gained us Recommended River Cruise Provider 2019 status from consumer champion Which?. In fact we received top scores across all nine categories! It means the world to us, made even more special by the fact that it’s our customer reviews that have secured this status for us. 

 Top ratings were given to Scenic’s Enrich and Freechoice excursions and experiences alongside our on board fine dining restaurants with Which? adding: “The company’s dining offerings also impressed.  Many river cruise boats only have one or two restaurants, but on some Scenic ships there are up to six dining options.”

Nichola Absalom, Head of Marketing, Scenic UK, said: “We strive at Scenic to be best in class within the 5-star all inclusive luxury cruise market. These results are testament to the passion for travel and dedication behind the Scenic brand – from the design and detail on each of our state-of-the-art ships to our personal butler experience that makes each sailing even more special. We’re delighted that our customers have recognised this with such high scores and we’ll continue to create and deliver exceptional luxury across all of our cruises.” 

 Which? also added “Its  all-inclusive, luxurious cruises are famous for the personal butlers available to guests,” and that an Individual respondent described the customer service as ‘absolutely first class’. 

 With more than 1.3 million members and over 60 years’ experience, it’s a fantastic achievement to receive such an accolade from Which? 

We’re extremely proud to include what others don’t on all our river cruises; from fine-dining in a choice of venues and complimentary premium branded drinks all day every day, to the services of a butler on board, award-winning excursions, once-in-a-lifetime experiences and, of course, all flights, transfers and tips. 


 

 


Which? Review

Which? reviewed a Scenic river cruise to feature in their travel magazine, highlighting the ‘Best & Worst River Cruise Lines’. The magazine aims to target everything from customer service to practical travel advice, to ensure you’re getting the most from your holiday. We were awarded the highest score in this category. You can read the review below:  
Magazine review: 
 
WHICH? RECOMMENDED PROVIDER: SCENIC LUXURY CRUISES & TOURS 
 
Price £250 average price/night 
 
Who? Once best known for its coach holidays, Australian brand Scenic now has 16 ships sailing in Europe and Asia. Its all-inclusive, luxurious cruises are famous for the personal butlers available to guests. Review When you’re paying these sorts of prices, luxury has to be really special – and with Scenic it is; the brand was ranked top or joint top in all nine categories rated by passengers. This includes five stars for the on-board customer service, which one passenger described as ‘absolutely first class’. 
 
Proof perhaps that those butlers live up to their billing. The company’s dining offerings also impressed. Many river cruise boats only have one or two restaurants, but on some Scenic ships there are up six dining options. Of course, river cruises are all about the port excursions, and here Scenic also scores five stars. One passenger summed up the experience, saying: ‘Everything was organised to perfection’. All of this doesn’t come cheap. Scenic was one of the priciest cruise lines in our survey, but at least everything, even tips, is included in the upfront price. 
 
Verdict: Fantastic staff, food and just about everything else add up to a brilliant cruise.
 

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