Applicable to all bookings


Important: The following terms and conditions set out the basis upon which we deal with your booking. Please read them carefully, as they set out our respective rights and obligations, and in particular, note that:

  • We, Scenic Tours (UK) Ltd, 4 Piccadilly Place, Manchester, UK, M1 3BN, company number 05770868, are responsible for the performance of your holiday contract subject to your chosen products full booking conditions;
  • We are a member of ABTA (numbers Y6328) which means you have the benefit of ABTA’s assistance and Code of Conduct;
  • If, for any reason, you cancel your holiday, cancellation charges will apply and may be up to 100% of the booking cost, details of which will be in the relevant terms and conditions;
  • You may make amendments to your booking but there will be a charge for this, as set out in the relevant terms and conditions;
  • You should take out travel insurance that is appropriate to your needs;
  • Details of the passport, visa, or mandatory health requirements applicable to your holiday can be found in the relevant products terms and conditions, but may be subject to change with little or no notice. You are responsible for ensuring that you comply with any such requirements, and we recommend that you check the up-to-date position in good time and at regular intervals before your departure. For the latest travel advice from the Foreign & Commonwealth Office, including security and local laws, plus passport and visa information, check: www.gov.uk/travelaware;
  • Scenic Tours Europe Limited provides financial security as required by The Package Travel and Linked Travel Arrangements Regulations 2018 for package holidays; If your booking includes flights these will be financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed. You will be provided with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk;
  • If your booking does not include flights you are protected via IPP
  • If you have any complaints about the service we provide as an agent, please contact us within 28 days of the act or omission giving rise to any such complaint. You can use ABTA’s approved Alternative Dispute Resolution (ADR) if you have a complaint that isn’t resolved. For details go to: www.abta.com. For all complaints relating to your chosen holiday arrangements please follow the procedure set out in the relevant booking conditions.

Read our full terms and conditions here.

All Offer Terms and Conditions


All our holidays are subject to availability and are valid for new bookings only made between 1 March 2024 and 6 May 2024. All prices shown are based on two people sharing our lowest priced available cabin and include any relevant discounts. Supplements apply for single travellers, upgraded cabins and other departure dates. Our offers are not combinable, and we reserve the right to withdraw our offers at any time. Our itineraries, hotels, dates, and inclusions are subject to change. International flights are not included as standard as part of your cruise fare, however are available at an additional cost or as a flight credit included as part of our offers. 


River Cruising

Balcony Suites Sale

Applicable to new bookings only made between 9 March and 31 May and is valid when paying in full at time of booking. Standards Suite refers to category E and D, Balcony Suites refers to category C, BA, BB, B, A, PA, PP and is only available on selected sailing dates. Flights are up to a value of £500 per person dependent on itinerary and departure date. Flights may not be a direct service. If the required air fare exceeds the set credit amount, additional charges will apply. †Except for a very small number of fine and vintage wines, champagnes and spirits. ~Not available on all ships. #Available at an additional cost. We reserve the right to withdraw offers and promotions at any time and these offers are not combinable with any other offer and only applicable to residents of the UK. Full itineraries and booking conditions can be found at scenic. co.uk/terms-and-conditions. E&OE.

2024 Europe river cruise offer

*Maximum savings of up to 35% depending on itinerary and departure date and is valid when booking and paying in full 10 months before departure, or at time of booking if departure is within 10 months. ~Private door-to-door chauffeur transfers are complimentary within 50 miles of an airport where flights are available from, and are applicable to new bookings only made after 1 March 2024. For guests who live outside of 50 miles, an additional supplement of approximately £3.50 per mile will be charged, the total cost will be confirmed at time of booking. Offer is applicable to select itineraries and sailing dates only (please call for details) and is applicable to C grade cabins and above, E & D grade cabins are not included in the promotion. Transfers are UK mainland only. ^Flights Included with Best Available and Flexi Fare, and are up to a value of £500 per person dependent on itinerary and departure date. Flights may not be a direct service. If the required air fare exceeds the set credit amount, additional charges will apply. †All beverages are included except for a very small number of fine and vintage wines, champagnes and spirits. We reserve the right to withdraw offers and promotions at any time and these offers are only applicable to residents of the UK. Full itineraries and booking conditions can be found at scenic. co.uk/terms-and-conditions. E&OE.

2025 Europe river cruise offer

Offers valid for new bookings only made before 27 June 2024. *Maximum savings of up to 20% depending on itinerary and departure date and is valid when booking and paying in full 10 months before departure, or at time of booking if departure is within 10 months. Savings based on the cruise and cabin only and is not applicable to flights or land stays. ^Included Flights is up to a value of £500 per person dependent on itinerary and departure date. If the required air fare exceeds the set credit amount, additional charges will apply. ~Private door-to-door chauffeur transfers are complimentary within 50 miles of an airport where flights are available from, and are applicable to new bookings only made after 1 March 2024. For guests who live outside of 50 miles, an additional supplement of approximately £3.50 per mile will be charged, the total cost will be confirmed at time of booking. Offer is applicable to select itineraries and sailing dates only (please call for details) and is applicable to C grade cabins and above, E & D grade cabins are not included in the promotion. Transfers are UK mainland only. We reserve the right to withdraw offers and promotions at any time and these offers are only applicable to residents of the UK. VIRGIN WINES OFFER: Complimentary case of 6 Luxury Wines only applicable to bookings made directly with Scenic. One case per booking.

2024/2025 South East Asia river cruise offer

Maximum saving of 30% across South East Asia river cruises. Supplements apply for single travellers, upgraded cabins and other departure dates. Offers are for new bookings only and cannot be combined. Offers are subject to availability and limited. International flights are not included as standard as part of your cruise fare, however, are available at an additional cost. *Best Available Fare: Must be paid in full 10 months prior to departure, or at time of booking if less than 10 months to departure. #Flights are included with Flexi and Best Available fare. Flights may not be a direct service and flights are up to a credit amount of £1,500 per person. Flight credit amount is dependent on itinerary and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. We reserve the right to withdraw offers and promotions at any time and these are only applicable to residents of the UK. E&OE.


Handcrafted Land Journeys

Maximum saving of £2,000 per couple (£1,000 per person) dependent on departure date and itinerary. Supplements apply for single travellers. Offers are for new bookings made before 31 July 2024 and cannot be combined. Offers are subject to availability and limited. International flights are not included as standard as part of your land journeys full fare, however, are available at an additional cost. *Best Available Fare: Must be paid in full 10 months prior to departure, or at time of booking if less than 10 months to departure. #Flights are included with Flexi and Best Available Fare. Flights may not be a direct service and flights are up to a credit amount of £1,000 per person for Canada, Alaska & USA and Africa tours, and up to £1,500 per person for Australia & New Zealand and Japan & South Korea tours. If the required air fare exceeds the set credit amount, additional charges will apply. We reserve the right to withdraw offers and promotions at any time and these are only applicable to residents of the UK. E&OE.


Ocean Voyages

Verandah Suites Sale

Applicable to new bookings only made before 1st July 2024 and is valid when paying in full at time of booking. Prices are based on Verandah Suite Deck 5(category D,C) and Deluxe Verandah Suite Deck 5 &6 (DA,BA,CA) with a supplement to upgrade to Verandah Suite Deck 7 & 8 (B,A), Deluxe Verandah Deck 7 (BA) and Grand Deluxe Verandah Deck 5(DD) on selected sailings and departure dates.. Categories CD,AA,BD,AD,S,SA,SB,P,GP & OP are excluded from the Verandah Suite Sale offer but additional savings apply.. Return flights are included up to a value of £1,500 per person dependent on itinerary and departure date. Flights may not be a direct service. If the required air fare exceeds the set credit amount, additional charges will apply. Verandah Suite Sale offer is not combinable with Private Door-to-Door transfers and loyalty discounts. We reserve the right to withdraw offers and promotions at any time and these offers are not combinable with any other offer and only applicable to residents of the UK. E&OE

On board Features
^Flights on board our two helicopters are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather and ice conditions. Helicopters are not available in South Georgia,Svalbard, Indonesia, Japan, France and the UK/Scotland.Submersible experiences are at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather and ice conditions. Submersible unable to operate in Svalbard, the Kimberley, Western Australia, Northern Territory, Indonesia, Japan, New Zealand, France, Spain and US waters.+All drinks on board are included except for a very small number of rare, fine and vintage wines, champagnes and spirits. ++Spa Treatments at an additional cost. ~Kayak and stand-up paddleboard not available in all locations. E&OE

 

2024 Ultra-Luxury Ocean Voyages

All prices shown are based on two people sharing our lowest priced available cabin and include any relevant discounts. Supplements apply for single travellers, upgraded cabins and other departure dates. Offers are for new bookings only, cannot be combined and may be withdrawn at any time. Offers are subject to availability and limited in number.  International flights are not included as standard as part of your cruise fare, however, are available at an additional cost and as part of our offer set out below. *Flexi Fare: Save up to 15% plus free flights dependent on itinerary, departure date and suite category booked. For departures up until the end of October 2024 the deposit will be, 10% deposit of the cruise element with a second payment of 15% of the cruise element due 12 months prior to departure For departures from the beginning of November 2024 the deposit will be 20% of the cruise element at the time of booking .**Best Available Fare: Save up to 35% plus Free Flights is valid when booking and paying in full 10 months before departure, or at time of booking if departure is within 10 months. #Flights are included with Flexi and Best Available fares. Flights may not be a direct service and flights are up to a credit amount of £2,000pp. Flight credit amount is dependent on itinerary and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Percentage savings are dependent on itinerary and departure date. All percentage discounts are based on the cruise and cabin supplement only as printed in our Scenic Eclipse Brochures. ~Private Door-to-Door transfers are complimentary within a 75 mile radius on all voyages. For guests who live outside of this 75 mile radius, an additional supplement of £2.00 per mile will be charged thereafter, UK mainland only. †$300 on board credit per suite is valid on selected 2024/25 Caribbean and South America itineraries and 2025 Mediterranean itineraries. Onboard Credit is in US dollars and can be used on board Scenic Eclipse I and Scenic Eclipse II toward Spa, helicopter, submersible and medical services. Up to maximum $150 value of your onboard credit may be used toward helicopter or submersible excursion pending availability; onboard credit does not guarantee access or priority to helicopter or submersible. Onboard credit cannot be used on shore or on other locations. Onboard credits are non-refundable, non-transferrable and have no cash value. Onboard credit value expires at the end of your cruise. No substitutions. Offers end 30 May 2024 and are for new bookings only. We reserve the right to withdraw offers at any time. E&OE.

2024/25 Ultra-Luxury Ocean Voyages

All prices shown are based on two people sharing our lowest priced available cabin and include any relevant discounts. Supplements apply for single travellers, upgraded cabins and other departure dates. Offers are for new bookings only, cannot be combined and may be withdrawn at any time. Offers are subject to availability and limited in number.  International flights are not included as standard as part of your cruise fare, however, are available at an additional cost and as part of our offer set out below. *Flexi Fare: Save up to 15% plus free flights dependent on itinerary, departure date and suite category booked. For departures up until the end of October 2024 the deposit will be, 10% deposit of the cruise element with a second payment of 15% of the cruise element due 12 months prior to departure For departures from the beginning of November 2024 the deposit will be 20% of the cruise element at the time of booking. **Best Available Fare: Save up to 30% plus Free Flights is valid when booking and paying in full 10 months before departure, or at time of booking if departure is within 10 months. #Flights are included with Flexi and Best Available fare. Flights may not be a direct service and flights are up to a credit amount of £2,000pp. Flight credit amount is dependent on itinerary and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Percentage savings are dependent on itinerary and departure date. All percentage discounts are based on the cruise and cabin supplement only as printed in our Scenic Eclipse Brochures. ~Private Door-to-Door transfers are complimentary within a 75 mile radius on all voyages. For guests who live outside of this 75 mile radius, an additional supplement of £2.00 per mile will be charged thereafter, UK mainland only. Offers end 30 May 2024 and are for new bookings only. We reserve the right to withdraw offers at any time. E&OE.

2025/26 Antarctica Ocean Voyages

All prices shown are based on two people sharing our lowest priced available cabin and include any relevant discounts. Supplements apply for single travellers, upgraded cabins and other departure dates. Offers are for new bookings only, cannot be combined and may be withdrawn at any time. Offers are subject to availability and limited in number.  International flights are not included as standard as part of your cruise fare, however, are available at an additional cost and as part of our offer set out below.  *Flexi Fare: Save up to 7% plus free flights dependent on itinerary, departure date and suite category booked. Deposit required at time of booking. Deposit required at time of booking. The deposit will be 20% of the cruise element at the time of booking. Full balance is due 120 days before departure. 
**Best Available Fare: Save up to 20% plus free flights dependent on itinerary, departure date and suite category booked. Valid when booking and paying in full 10 months before departure, or at time of booking if departure is within 10 months. The percentage discounts are based on the cruise and cabin supplement only as printed in our Scenic Eclipse Brochures. #Flights are included with Flexi and Best Available fare. Flights may not be a direct service and flights are up to a credit amount of £2,250pp. Flight credit amount is dependent on itinerary and departure date booked. If the required air fare exceeds the set credit amount, additional charges will apply. Percentage savings are dependent on itinerary and departure date. All percentage discounts are based on the cruise and cabin supplement only as printed in our Scenic Eclipse Brochures. ~Private Door-to-Door transfers are complimentary within a 75 mile radius on all voyages. For guests who live outside of this 75 mile radius, an additional supplement of £2.00 per mile will be charged thereafter, UK mainland only. Offers end 30 May 2024 and are for new bookings only. We reserve the right to withdraw offers at any time. E&OE.

On board Features

^Helicopter, helicopter experiences and submarine at additional cost, subject to regulatory approval, availability, weight restrictions, medical approval and weather and ice conditions. Helicopters are unable to operate in South Georgia, Svalbard and Japan. Submarine is unable to operate in US waters, Japan, the Kimberley and Svalbard.. +All drinks on board are included except for a very small number of rare, fine and vintage wines, champagnes and spirits. ++Spa Treatments at an additional cost. We reserve the right to withdraw offers and promotions at any time and these are only applicable to residents of the UK. E&OE


Booking Conditions


River Cruising

2024 Europe River Cruising Booking Conditions
2024 & 2025 South East Asia River Cruising Booking Conditions


Ocean Cruising

2023/24 The Arctic & Fjords Voyages & Land Journeys Booking Conditions
2023/24 Antarctica & South America Voyages & Land Journeys Booking Conditions
2024 Australia, Indonesia & the Pacific Voyages & Land Journeys Booking Conditions
2023/24 Europe, The Americas & The Caribbean Voyages & Land Journeys Booking Conditions
2024/25 Scenic Eclipse Worldwide Discovery Voyages Booking Conditions


Land Journeys

2024/25 Australia & New Zealand Land Journeys Booking Conditions
2024 Canada, Alaska & USA Land Journeys Booking Conditions
2023/24 Japan & South Korea Land Journeys Booking Conditions
2023/24 Africa Land Journeys Booking Conditions



Cookies help us improve your website experience.
By using our website, you agree to our use of cookies.